Support

For Million, assistance must be simple, fast, and direct.

For this reason, we have chosen to offer fast customer support via WhatsApp, to help you more immediately with orders, shipments, products, and general information.

Order tracking

If you have already placed an order, you will automatically receive the tracking number by email as soon as the shipment is handed over to the courier.

Before contacting us, we recommend also checking the SPAM or Promotions folder.

Support for products and orders

For questions about an order placed, product information, or general inquiries, you can speak directly with our team on WhatsApp.

We have chosen direct contact to offer you faster, clearer, and more personal assistance.

Response times

Our team responds on WhatsApp as a priority.
During peak periods, response times can take up to 24/48 hours.

Contacts

To receive assistance, contact us here:

WhatsApp Support: Contact the Million team

Important note

To help us handle your request as quickly as possible, we recommend writing to us including:

• Order number

• First and last name

• Reason for the request

Our approach

Million is a brand built with care not only on the product but also on the customer experience.
For this reason, we believe in direct, fast, and real support.